The illustrative hotel group’s expiring program cost $470K. The recommended renewal costs $651K — 38.5% more. Nothing is wrong with the comparison: coastal property capacity is tight, three admitted markets declined, and the two quotes that came back are both surplus lines. But a 38% increase is the kind of number a client remembers, and a broking practice wants a senior person to have looked at the marketing before the client sees it.
That is what the PREMIUM_JUMP control is for. This post follows it: how it fires, what
the supervisor agent prepares for the practice leader, what the leader looks at, and what the client
eventually reads. Every figure and carrier is illustrative.
| Actors | Practice leader (signs off), placement broker, account executive (owns the client conversation) |
|---|---|
| Trigger | The recommended or selected program costs more than 25% over the expiring |
| Lines | Commercial property, general liability, umbrella / excess |
| Agents involved | Supervisor agent, quote comparison analyst, proposal writer, placement compliance agent |
| Decisions | Practice-leader sign-off before the proposal goes out; the client's sign-off on the proposal |
| Outcome | A proposal that goes to the client after a senior review, with the marketing evidence attached |
| What is measured | Programs over +25%, sign-off turnaround, proposals sent within the 30-day mark |
Where the 38.5% comes from
| Line | Expiring | Recommended | Change | Why this one |
|---|---|---|---|---|
| Commercial property | $317K | $490K | +54.5% | Meets the $83.7M limit and the A- floor; $27.6K more than the cheaper quote, without its added exclusion; keeps the $25K retention |
| General liability | $103K | $111K | +7.1% | Lowest total cost; no new exclusions; keeps the $10K retention |
| Umbrella / excess | $49.4K | $50K | +1.2% | Lowest total cost; no new exclusions (retention up from $10K to $20K, flagged) |
| Program | $470K | $651K | +38.5% |
Illustrative figures from the demo book, rounded as the product shows them.
The increase is almost entirely property. The general liability loss ratio over five years is 72% of premium — another thing the leader will want to see — but the line itself moved only 7%.
How the control fires
program change"] --> B{"PREMIUM_JUMP
program change over 25%?"} B -- no --> C["Proposal proceeds"] B -- yes --> D["Refer: practice leader
reviews the marketing"] D --> E["Supervisor agent:
prepared sign-off,
the fact behind it"] E --> F{"Practice leader:
accept, reject, ask"} F -- accept --> G["Proposal to the client"] F -- reject or ask --> H["Back to the placement broker:
re-market, layer, or explain"] style D fill:#fff4e2,stroke:#f4a03a style F fill:#e8f8f4,stroke:#10b981,stroke-width:2px
The control is a sentence in the Rules Studio: when the recommended program cost against the expiring is more than 25%, refer to a practice leader. The supervisor agent runs the controls onto the decision record and prepares the sign-off — Practice leader sign-off: 1 control fired — with the control’s own message as the reason. It does not argue for or against; it puts the right decision in front of the right role.
What the practice leader looks at
Everything the leader needs is on the same page: the market ranking with each declination’s reason, the side-by-side per line, the loss runs, and the compliance zone showing the surplus lines log. The question they are answering is whether the property line was marketed widely enough to justify the price: five carriers in the plan, two quotes, three declinations — capacity committed in the region, coastal wind outside appetite, outside territory.
Step by step
Three lines selected; program $651K against $470K, +38.5%.
Refer to a practice leader. The hit, with the rule’s version, goes on the decision record and onto the account’s insights on Home.
“Practice leader sign-off: 1 control fired” with the one fact behind it.
Accept, with a note on the property market. Reject sends it back to the broker with the reason.
Version 1 final; the summary “written by the engines”: three lines for $650.88K, 38.5% against the expiring $470K.
The proposal goes with the marketing story. The client’s sign-off is recorded next — see proposal to bind.
What the agents prepared, and what each rests on
| Agent | What it prepared | What it cites | Who decides |
|---|---|---|---|
| Supervisor | Practice leader sign-off: 1 control fired | PREMIUM_JUMP on the program change | Practice leader |
| Quote comparison | The selection per line, with reasons | Confirmed quotes and the expiring | Placement broker |
| Proposal writer | Finalise proposal version 1 | The selected quotes and the comparison | Placement broker |
| Compliance | File the FL diligent-effort affidavit for property | Three admitted declinations | Compliance |
The decision record for this placement
| Section | Hit | Outcome |
|---|---|---|
| Control | PREMIUM_JUMP: recommended program +38.5% on the expiring | refer |
| Agent | Supervisor: practice leader sign-off prepared | refer |
| Agent | Compliance: diligent-effort affidavit (FL) prepared | refer |
| Person | Practice leader sign-off (when accepted), with the leader’s note | proceed |
For the account team
The awkward conversation is prepared: the leader’s sign-off and the marketing evidence go into the client meeting with you.
For broker IT
The threshold is data, not code: a practice can set 20% or 30% in the Studio, test it against current placements and publish it as a new version.
For practice leaders
Every large increase has a named senior reviewer before the client sees it. That is an E&O control you can evidence, not just a habit.
Questions we get asked
Does the control stop the proposal?
It refers rather than blocks: the proposal is prepared, and the leader’s sign-off is the decision waiting on top of it.
Is 25% the right number?
It is the starter rule. Practices tune it per line or segment in the Rules Studio.

